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At RAQ Education London, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following information from you:

  • Personal Identification Information: Name, email address, phone number, nationality, date of birth, and other personal details you provide through forms or other means.
  • Academic Information: Previous qualifications, educational background, course preferences, and related information.
  • Usage Data: Information on how you use our website, such as browsing behavior, referral links, and interactions.
  • Technical Data: IP addresses, browser type and version, time zone setting, browser plug-in types, and versions, operating system, and platform.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: Including guidance on student recruitment, admissions, and career counselling, or responding to your queries and requests.
  • Application Processing: To assist with your university applications and submissions.
  • Improving Our Website: To analyze website usage and optimize user experience.
  • Marketing and Communication: To send you information about courses, updates, and services that may interest you (you can opt-out of marketing communications at any time).
  • Legal Obligations: To comply with legal and regulatory obligations.

3. Data Sharing

We may share your personal data with:

  • Universities and Partner Institutions: For the purpose of facilitating your university applications and admissions.
  • Third-Party Service Providers: Who help us in website management, data storage, marketing communications, or other essential services.
  • Legal Authorities: When required to comply with legal obligations or in response to lawful requests.

We do not sell or rent your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You have certain rights regarding your personal data, including:

  • Access: The right to request access to your personal data.
  • Correction: The right to correct any inaccurate or incomplete information.
  • Deletion: The right to request deletion of your personal data, subject to certain conditions.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Portability: The right to request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at [email address].

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but this may limit your ability to use some features of our site.

8. Links to External Sites

Our website may contain links to third-party websites. RAQ Education London is not responsible for the content or privacy practices of such sites. We recommend you review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. Please check this page regularly to stay informed of any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

RAQ Education London
info@raqe.uk

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.