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Frequently Asked Questions International Students

Below are some of the questions we regularly receive from our international students, along with our answers. If you still have any questions please feel free to contact us.

Admissions

What academic qualifications do I need?

To be accepted into a degree program at our partner universities, you must meet their standard academic requirements. Our online entry requirements tool can help you find the minimum qualifications needed for each of our pathway programs.

What English language entry requirements do I need?

Our partner universities accept a variety of English language qualifications, including IELTS and more. For detailed information, please visit the relevant course page or contact our team for assistance.

What documents will I need to include with my application?

To complete your online application, you will need the following:

  • A copy of a valid passport
  • A copy of your original qualification certificate and
    transcripts – certified translation (if possible)
  • Any current & previous UK visas, CAS and copies of exit stamp. Please also include a copy of any previous visa refusal letters – if previously studied in the UK
  • A valid copy of IELTS or Pearson PTE if the score is at 5.5 or above – only IELTS taken at UKVI approved centres can be used if the score is below 5.5 in any component
Do I need to take a SELT?

If you are planning to study in the UK, you may need to apply for a Student Route visa, which will require your English language test scores. Some of our partner universities offer integrated CAS, meaning if you meet the requirements through ELLT or another test that isn’t a SELT, you can study with us. SELT is only required for courses below degree level on a stand-alone level 3 CAS. For specific details, please contact our team for guidance.

How do I apply?

For any country or course, you can apply through us. Simply click “Apply Now” on the course page of our website. Once we receive your application along with the required documents, we will carefully review and screen it. If you meet the university’s requirements, we will submit your application to your chosen university and course on your behalf.

How long will it take to receive my offer?

We process applications as quickly as possible and send them to your selected university and course. Typically, universities may take up to 4 weeks to issue an offer during peak periods. Some decisions may take longer depending on the course and timing of the application. As soon as we receive your offer letter, we will notify you, or in some cases, the university may send the offer letter directly to your email, with a copy to us as well.

What documents will I need to include with my application?

One of our dedicated team of Student Advisors will support you through the application process and update you on every stage.

Do I need a visa to study in the UK?
You must hold a valid UK visa that entitles you to study before you can start your course with one of our partner universities. Use your Confirmation of Acceptance for Studies (CAS) or Acceptance Letter to apply for a visa with your local British Embassy. Please visit the UK Government website for more information.

Our team can support you through this process; please reach out.

What is a CAS number and how do I get one?

A Confirmation of Acceptance for Studies number or CAS is a unique identification number issued to the university by the UKVI. This number confirms that the university has been given permission to ‘sponsor’ your Tier 4 application. Your Tier 4 visa will only be valid for study at the University Partner that has issued the CAS and you will receive the CAS number by email.


Please note that a Confirmation of Acceptance for Studies number can only be provided once the following conditions have been met:

You have received an unconditional offer from the University in writing.
You have paid a 50% deposit towards your fees.
You have provided copies of all documents that you need to submit with your student visa application (such as qualifications and proof of finances).

Do I have to pay a Deposit?
You can secure your offer by making a payment as detailed in the ‘How do I Pay’ section. This will ensure that a place will still be available for you, and we are able to issue you with a CAS in order for you to make your visa application.
How do I pay?

You will pay your tuition fees directly to your chosen university. RAQ Education London does not handle or process payments for our partner universities.

All payment details, including the payment processor and how to make your payment, will be provided by the university in your offer letter.

How do I request a refund?

Refunds are processed directly by our partner universities. The refund policy will be outlined in your offer and admission letter, and you need to follow those procedures.

Refunds will be issued only to the original payment account and country of origin. If the original account is closed, the refund must be processed to an account in the same country with the same payee.

To expedite the refund process, students must provide evidence of the original payment along with their refund request form and any relevant documentation, such as a visa refusal letter.

Accommodation

How do I apply for accommodation?
Our partner universities offer a range of accommodation options both on and off campus. Once you have accepted your offer of study the Admissions team at the University will guide you through this process.
Can I live off-campus?
Yes, you can live off-campus in private accommodation, but we advise students to live within 15-minute travel time to ensure you can attend class.
Can my family come with me to university?
If you are coming to the UK with your partner or family, please get in touch with your college so that they can help you find suitable accommodation.

Preparing for life abroad

What should I pack in my suitcase?
When packing to move to your new country as an International student, think about what you most need or want to have with you.

The UK weather can be very temperamental, so make sure you research and pack suitable clothing.

It might also be a good idea to check the UK government’s customs information. Meat and dairy products, for example, cannot be brought outside of the EU.

Can I live off-campus?
Yes, you can live off-campus in private accommodation, but we advise students to live within 15-minute travel time to ensure you can attend class.
How is the academic life in the UK?
Depending on your subject, your course will include a mixture of lectures, workshops and tutorials. You also have coursework assignments which may include essays, independent research, group projects and presentations.

You will be responsible for managing your own workload to meet coursework deadlines. Plan your reading, research, and drawing conclusions from your findings. If you’ve never studied in the UK before, you may find this challenging at first, but with our friendly student support team you will adjust to academic culture.

UKCISA’s website includes a useful guide to study skills for success. The British Council’s free online Prepare for Success tool is a great way to explore in more depth what you can expect when you live and study in the UK.

Life in the UK

How do I open a student bank account?

If you want to open a bank account, you will need the following:

Bank Reference Letter from the College/University
You Identification (ID or Passport)
Accommodation Agreement

You can find further information on the UKCISA website.

We recommend that you bring some cash or a pre-paid travel card (around £300) with you, to make sure you can meet your expenses until your bank account becomes active. Please do not travel with large amounts of cash.

How can I access the UK National Health System (NHS)?
You’ll need to register with a doctor (GP) in your first week of moving to the UK. There will be further advice and guidance regarding this on your induction day. It is free to register with a medical practice and GP appointments are free; however, some NHS services are not free such as prescriptions or appointments with a dentist or optician.
Do I need to register with the Police?

For non-EU citizens, you will be asked to register with the police. This will be stated on your Home Office decision letter or your visa vignette. You will have to register with the police within seven days of your arrival to the UK and pay a registration fee of £34. Please remember the following documents:

Original Passport
Biometric Residence Permit (BRP Card)
Accommodation Confirmation
Enrolment Letter

If you have any questions, feel free to email us anytime

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